Renzi, Adriano Bernardo, e Olney Almeida. “UX Heuristic Evaluation of Cross-Channel Interaction Systems: First Experimentations”. Human Factors in Design 9, no. 17 (dezembro 15, 2020): 058–074. Acessado abril 19, 2024. https://www.revistas.udesc.br/index.php/hfd/article/view/2316796309172020058.